Schedule of Availability of Service:

Monday – Friday
8:00 AM – 5:00 PM

Who may avail of the Service:

1. Active and Inactive Customers

What are the Requirements:

• Current month’s Notice of Collection (if not available, proceed to Customer Service Desk for assistance)
• Cash or Check payable to Tandag Water District

How to Avail the Service:

Step No.	Applicant/Client	Service Provider	Duration of Activity	Person In-charge	Fees	Form
1	Proceeds to Teller’s window and present Notice of Collection	Processes payment using the Water Billing and Collection System and issue Official Receipt	5 minutes	Teller	Total Amount Due	Notice of Collection (water bill)
2	Receives OR (customer’s copy) and change, if any
END OF TRANSACTION
For those who failed to bring Notice of Collection (Water Bill)
1	Proceeds to Customer Service Desk	Determines customer’s account payable	5 minutes	Frontline Service In-charge	None	Notes indicating the account payable
2	Presents account payable	Processes payment using the WBCS and issue Official Receipt	5 minutes	Teller	Total Amount Due
3	Receives OR (customer’s copy) and change, if any
END OF TRANSACTION